Frequently Asked Questions And Answers
Q: Will it shedding and tangle?A:Shedding: A few strands initial shedding of new hair is normal. We always suggest customer seal weft before installing and brushing it with wide-tooth. Excessive shedding will cause by weft cutting or dry.Please always seal the edns if you cut weft for installation and keep it moisturized.A: Tangle: Usually, our hair will not tangle because it iscuticle intact human hair. However, dryness, oil &dirt build-up, salt water ornot combing out daily will lead to tangle and shedding. Please follow hair care instruction and use good shampoo&conditioner to wash hair twice a week.Q: Can I dye it to other color and make other style?A: Yes, our hairs are 100% human hairs can be dyed and permed. However,frequently dyed and permed will do harm on hairs, even destroy hairs. Please do not do this frequently.Q: Why there are short hairs on the weft?A:When hairs cut from donors ,it is a bundle of long hairs and no weft. A length of hairsneed to befold for sewing weft.That is why there are short hairs by one side. Please don’t worry about this, it will not impact hair looking,and will not influence on hair using and quality.Q: When will my package arrive?A:We will ship hair out within 6-24 hours.(except Sunday in Chinese time) FedEx/DHL/DPEX will take 3-5 work days to delivery your package to your hand. E-packet/China Post will take 15-30 work days for delivery.